Empowered Change: Introduction to I-CARE Change Leadership Model
Leading change effectively requires more than just communicating a new initiative—it involves guiding teams through uncertainty, building engagement, and ensuring long-term adoption. To support leaders in navigating change, the I-CARE Change Leadership Model was developed as a structured, actionable framework. This project is a recreation of an eLearning course originally used for leaders within the organization, designed to provide a hands-on, interactive learning experience that equips leaders with the tools to champion change effectively while balancing both the technical and human aspects of transformation.
Challenge
To strengthen change leadership acumen within the organization, the I-CARE Change Leadership Model was developed as a structured, actionable framework. This project is a recreation of an eLearning course originally used for leaders within the organization, designed to provide a hands-on, interactive learning experience that equips leaders with the tools to champion change effectively while balancing both the technical and human aspects of transformation.
Solution
This course was designed to build change leadership skills by offering a scenario-based, skills-driven eLearning experience that empowers leaders to navigate and sustain change with confidence. The course includes:
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Structured, Practical Framework: The I-CARE model provides a clear, step-by-step approach to leading change, guiding leaders through the five key stages: Illuminating the need, Connecting with employees, Addressing challenges, Reflecting on progress, and Evaluating long-term impact.
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Scenario-Based, Action-Oriented Learning: Leaders engage with real-world scenarios and interactive decision-making exercises that mirror common challenges in leading change. By applying the I-CARE model in context, they develop practical skills they can immediately implement in their roles.
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Self-Assessment for Personalized Action Planning: The course includes self-rating activities, allowing leaders to assess their strengths and areas for growth. At the end of the course, participants create a personalized action plan to reinforce key takeaways and support ongoing development.
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Multi-Format Engagement for Reinforcement: To enhance learning retention, the course integrates videos, interactive exercises, and knowledge checks to reinforce core concepts. Leaders can revisit resources and apply insights in real-time to their current change initiatives.
Tools Used for Development
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Canva: Custom-designed visuals, worksheets, and interactive elements to align with branding and enhance learner engagement.
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Articulate Rise 360: Developed in Rise 360 for a user-friendly, interactive experience with responsive design across devices.
Target Outcomes
Although this course is a recreated version of an internal leadership program, it remains focused on the original goal of building change leadership acumen and empowering leaders to guide their teams through transformation successfully. Expected outcomes include:
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Strengthened Confidence in Leading Change: Leaders will gain a structured, repeatable approach to navigating change, reducing uncertainty, and improving team alignment.
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Improved Engagement and Trust: By applying Connect and Reflect strategies, leaders will build trust, foster open dialogue, and sustain momentum throughout the change process.
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Enhanced Strategic Thinking and Execution: Through scenario-based learning, leaders will develop stronger problem-solving skills, equipping them to anticipate resistance, adjust strategies, and measure success effectively.
This course reinforces the importance of empowering leaders to champion change with clarity, confidence, and long-term impact, ensuring they can guide their teams through transformation successfully while keeping employees engaged and supported.